Cancellation/Refund Policy

For Ongoing (monthly) Contributions Contributions are processed on the 1st and the 18th of the month, if you contact the Elan Vital Contribution office after your contribution has been processed, your contribution will be canceled prior to the next month's process or can be refunded upon request for the current month. Although it states 30 days notice, we can cancel your contribution as soon as the request comes in.

One-Time Contribution- If you make a one-time contribution and request a refund, the refund is made when the request is submitted.

Privacy Statement

We at Elan Vital. Inc. ,dba Visions International, are strongly committed to protecting your privacy online and have taken steps to protect the information you share with us. For example, we use secure technology to safeguard your credit card data used in electronic transactions. We also use this data to provide you with information or resources you have requested, or may use this data to contact you to clarify or verify other information, such as an order you placed or a donation you made. To help us protect your privacy, you should maintain the secrecy of any credit card information you may use in connection with your use of this or any other Web site.

Elan Vital/Visions International does collect certain personal data, such as billing information, in order to electronically facilitate donations and other financial transactions. Other than financial institutions required to be informed to facilitate these transactions, this data is not shared with any other organization.

In the specific case of personal data collected for event registrations, we do not use this information for any purposes except those related to that specific event, and to record donations, if any, made in conjunction with event registrations. We do not include this information in any of our opt-in notification services. We may disclose this data to third parties if we believe in good faith that such disclosure is necessary under the following conditions:

(a) to comply with the law or in response to a subpoena, court order, government request, or other legal process;

(b) to protect the interests, rights, safety, or property of Elan Vital or others;

(c) to enforce any terms of service on this Web site;

(d) to provide you with services or content requested by you and to perform other activities related to such services and products, including billing and collection; or

(e) to operate our computer systems properly.

Elan Vital/Visions International reserves the right to change this statement at any time by posting revisions on this Web site. This privacy policy is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party.

Policy against harassment

Elan Vital/Visions International has a strict policy against sexual harassment or other forms of sexual misconduct. If you have been subjected to any form of sexual harassment or abuse by anyone associated or formerly associated with Elan Vital or other similar organizations, please contact Elan Vital's General Manager at P.O. Box 2220, Agoura Hills, California, 91376 or Complaints will be responded to promptly and treated seriously.


   

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